All orders placed with FiberwerX (phone, fax, mail, verbal, online, or e-mail), either directly or through a dealer, constitute the acknowledgement and acceptance of all the conditions listed below:

Warranty and Disclaimer

Items sold by FiberwerX, Inc. may not be legal for street use in all states. It is the buyer’s responsibility to comply with applicable state laws. Buyer understands that due to strict U.S. Federal and State safety crash guidelines, FiberwerX is not responsible or liable for any damages or possible injuries incurred upon possible accidents due to driver error, incorrect installations, poor judgment, or acts of nature, etc. All products are intended for off-highway use, and should be used for their intended purposes only. FiberwerX does not take responsibility over buyer installation, modification, and unusual stress of products. The buyer assumes all responsibilities for determining the suitability of the products. FiberwerX is not responsible for any damages incurred either directly or indirectly on the vehicles or operators/passengers within the vehicles.

Installation

All products require professional installation. All products must be installed within 30 days of receiving them.  Buyer understands that some products may require modifications for correct fitment. Minor adjustments may be necessary as part of the normal installation. All hoods require hoods pins for safety reason. All fiberglass and carbon fiber products are not designed to withstand any force or weight, as cracking may be a result. FiberwerX has made an effort to produce all its aftermarket products to fit the original factory automobile as closely as possible. However, some occasional prepping may be necessary for an ideal fit. The buyer needs to perform these steps to his/her satisfaction before installation. If the buyer wishes to paint the products, he or she must pre-fit the parts to the automobile before painting to ensure proper fit. There are absolutely no returns on painted products.

Defective Products

All products require professional installation. Minor adjustments might be necessary. These are normal bodywork prep and installation steps. Therefore it is NOT considered to be defective. Defective products must be brought to the attention of FiberwerX within 30 days of receiving the parts.  Pictures are required to demonstrate true defects on the products prior to return.  Any issues found beyond 30 days, are no longer eligible for exchange.

Special Orders

All special orders require a minimum, non-refundable deposit of 50% of the sales total. If there is a cancellation by the buyer for any reason, the deposit is forfeited immediately. In addition, FiberwerX is not responsible for any late shipments. Buyer shall not be entitled to charge backs, reductions of price, or other offsets as a result of late shipment.

Payment

All shipments and orders must be prepaid. No COD’s are acceptable. Payments can be accepted in the forms of money order, cashier’s check, VISA card, Master card, Discover & American Express. Company checks are accepted upon FiberwerX credit approval. International orders vary.

Returned Payment

FiberwerX will add a returned check fee for a returned payment. A returned payment is an electronic debit, payment check, or similar payment instrument, which is returned unpaid. We will add a $25.00 fee, over and above the amount of the original check. The fee will not exceed the amount permitted by law. In situations that apply, FiberwerX will exercise the right to pursue Treble damages. ( In the State of California, Treble Damages is a statute permitting a court to triple the amount of the actual/compensatory damages to be awarded to a prevailing plaintiff . Treble damages are a multiple of, and not an addition to, actual damages)

On Line Orders

FiberwerX reserves the right to cancel any on line order at any time.  Online shipping prices subject to change.

Cancellations

All cancellations will be subject to a 6% Fee to cover our cost of processing and cancellation of your order. All order cancelled after 3 Days from date of purchase will be subject to a 20% restocking fee (Not including 6% Processing/Cancellation Fee). Cancellations after 7 Days are no longer eligible for a refund, but a Customer Credit will be provided in our system for use up to 1 year from original purchase date. 

Will Call

Once your order has been filled, FiberwerX agrees to hold your products in our Will Call for up to 21 days. After those 21 days, we reserve the right move your parts back into our inventory of stock which is used to fill other pending orders. 

If you are still wanting to keep your order filled and need addition time to pick up, then we can arrange additional storage time for a fee of $15/day to continue to hold your order.

Please contact FiberwerX BEFORE the 21st day to arrange pickup or addition storage fees. Thank you for your support of our company, We value each and every customer who purchases our products!

Contingencies

FiberwerX shall not be liable for any failures to produce product to buyer when the cause of such failure is the result of the forces of nature, labor disputes, supplies or material shortage, acts of local, state, national, civil, or other authorities or public agencies; utility or communication failures, accidents, strikes, transportation problems, or any act or cause that does not normally occur in the ordinary course of FiberwerX business.

All parts shall remain the property of FiberwerX until paid in full.
All prices and specifications are subject to change without notice.
Shipping costs are non-refundable. All special orders are non-returnable.
All sales are final.

Paint Disclaimer

Our fiberglass products are delivered unpainted unless otherwise specified. Once our products have been painted or altered in any way by the customer or a third party, FiberwerX is not responsible for any issues that may arise, including but not limited to paint adhesion, discoloration, surface defects, or finish quality. It is the responsibility of the customer to ensure proper surface preparation, primer compatibility, and paint application. Any modifications made after delivery void any warranty related to finish, appearance, or surface integrity.

**DO NOT Paint Before Installation***